Nite Ize
Complete overhaul of eCommerce operations including a migration from WordPress to Adobe Commerce
Sporting Goods
Re-platform Migration
Strategy & Consulting
System Architecture
Kadro Boosted Nite Ize’s Sales and Conversions
Sales up 30% and use of digital wallets (PayPal and Apple Pay) increased by 43%
Client’s Background
Lighting the way for a new eCommerce experience.
From Cabin-Based Startup To Worldwide Distributor
In a small cabin in Colorado in 1989, Rick Case launched Nite Ize with one product: a Headband Mini Flashlight Holder. Since then, the company has grown “from a cabin-based startup to a distributor of 500+ products worldwide,” branching out to a variety of industries including camping, outdoor activities, pets, and mobile phone accessories.
Largely selling to big-name retailers like Home Depot, Lowes, and Harbor Freight, Nite Ize designs and manufactures inventor-driven products that not only light the way, but innovatively solve everyday problems.
Building A Strong eCommerce Presence
With an already existing brick-and-mortar presence, Nite Ize knew it wanted to build its online presence and enhance its B2C eCommerce experience — but first, the team needed the support of a strong developer agency. After facing challenges with its previous agency, Nite Ize ultimately chose to partner with Kadro Solutions in hopes of growing its eCommerce business and laying the foundation for future growth.
Why Nite Ize Came to Kadro
Facing site instability and constant troubleshooting.
Adobe Commerce Experience Not Going To Plan
As with many retailers, Nite Ize experienced a dramatic rise in eCommerce sales and interest with the onset of COVID-19. Spurred by the pandemic, Nite Ize decided to migrate its eCommerce site to Adobe Commerce before finding Kadro.
However, the rapid increase in sales and web traffic only exacerbated existing issues within their new digital infrastructure. Troubleshooting and bug fixing became a game of whack-a-mole, with quick fixes and patches perpetuating a cycle of instability rather than fostering sustainable growth.
Entire System Architecture Needed A Revamp
The intricacies of Nite Ize’s eCommerce ecosystem also posed significant hurdles, from the disjointed integration between Oracle and Adobe Commerce issues with Google Shopping feeds. Nite Ize encountered obstacles ranging from technical complexities with configurable products to concerns regarding payment options and security vulnerabilities.
TRUZip.com Migration From WordPress To Adobe Commerce
In addition to its own website, Nite Ize was also managing a site for its sister brand, TRU Zip. Launched by Nite Ize in 2019, TRU Zip is a patented zipper technology used for products such as waterproof backpacks, jackets, and scuba gear.
While Nite Ize does offer a handful of products that use TRU Zip, the company primarily licenses the technology to other brands to use on their own products. However, with TRU Zip initially being housed on WordPress, the site acted more as a blog and less as an eCommerce site. Although functional, the site’s design was outdated and in need of a comprehensive refresh.
Need For A Strategic Partner
Recognizing its need for a strategic partner, Nite Ize sought Kadro’s engineering expertise to navigate its complexities and overhaul its eCommerce operations.
Solutions
Propelling Nite Ize toward sustained growth.
Inheriting the project from a previous agency, Kadro embarked on a transformative eCommerce journey with Nite Ize. The project began with a comprehensive site assessment, where Kadro identified key pain points and opportunities for improvement.
NiteIze.com
Key Integrations
Transformative eCommerce Journey
Revamping Nite Ize’s eCommerce system architecture
Elimination Of Redundant 3rd Party Apps
By delving into Adobe Commerce’s native capabilities and streamlining app usage, Kadro eliminated redundant third-party applications and bolstered the site’s performance by leveraging Adobe Commerce’s native capabilities.
By addressing these challenges proactively, Kadro aimed to deliver a stable, scalable platform that would empower Nite Ize to enhance its customer experience and drive sustainable growth.
Enhanced User Tracking and Payment Systems
Additionally, Kadro spearheaded essential enhancements across Nite Ize’s eCommerce ecosystem. Kadro implemented Google Tag Manager and migrated the site from Universal Analytics to Google Analytics 4, empowering Nite Ize with actionable insights into customer behavior.
Kadro also supported the integration of Apple Pay and PayPal, which not only streamlined transactions but also catalyzed a notable surge in online sales.
Revamping the TRU Zip experience
Progressing from Blog to eCommerce Site
TRUZip.com
Migration from WordPress to Adobe Commerce
In partnership with Kadro, Nite Ize sought to not only revamp its own eCommerce site, but also spotlight the launch of its groundbreaking TRU Zip technology. However, with the site originally on WordPress, the team was limited in its ability to best market the product’s functionality and scale in the long run.
Thus, Kadro initiated TRU Zip’s migration to Adobe Commerce. With an already robust framework and out-of-the-box functionality, Adobe Commerce would allow Nite Ize to both enhance the customer experience and effectively showcase the TRU Zip technology.
Greatly Improved Performance
Leveraging the platform’s native search and indexing capabilities, Kadro was able to optimize TRU Zip’s site performance, ensuring swift navigation and faster loading times. In addition, this transition allows Nite Ize to quickly add new products and easily make changes on the front-end — which means greater scalability down the line.
User-Friendly Product Showcase
While not a traditional eCommerce store, the TRU Zip site provides a user-friendly interface to interact with products and see TRU Zip in action. Leveraging Adobe’s native functionality, the site seamlessly links to manufacturers who have incorporated TRU Zip technology into their own products. This way, users have the convenient option to purchase products directly from the manufacturer’s website, eliminating the need for separate user accounts and payment methods.
Positioned for Long-Term Growth
This innovative approach by Kadro ensures that the TRU Zip site not only meets but exceeds Nite Ize’s expectations. By leveraging Magento’s versatility and Kadro’s expertise, Nite Ize now boasts a cutting-edge site that effectively showcases the TRU Zip technology and positions the company for long-term growth.
Results
Boosting online sales with new payment integrations.
Sales Skyrocketing by 30%
Since partnering with Kadro Solutions, Nite Ize has experienced tangible results — with online sales skyrocketing by 30%. Kadro’s engineering expertise and meticulous approach to site development supported Nite Ize in stabilizing its eCommerce site, eliminating persistent bugs and constant troubleshooting. By removing redundant third-party applications and leveraging Adobe’s native capabilities, Kadro was able to enhance Nite Ize’s website’s performance and deliver a stable, scalable platform.
Digital Wallets Use Up 43%
Most notably, the implementation of Apple Pay and PayPal has led to a whopping 43% of checkouts leveraging those two checkout options — with the majority of those being through PayPal. With a growing eCommerce audience during the pandemic, this implementation solidified Nite Ize’s commitment to delivering a streamlined online customer experience.
TRU Zip Positioned for Growth
Finally, the launch of the TRU Zip site on Adobe Commerce marked a significant achievement. With the guidance of Kadro, Nite Ize was empowered to present its patented technology with unparalleled clarity and functionality. Leveraging the robust framework of Adobe Commerce, the client found the functionality it needed to offer an immersive customer experience and highlight the versatility of TRU Zip technology.
Conclusion
Fostering collaborative success.
A Relationship Built on Transparent Communication and Mutual Respect
In the end, the partnership of Nite Ize and Kadro Solutions demonstrated not only the power of strategic eCommerce development, but also collaborative communication.
Throughout the initial project duration, Kadro and Nite Ize fostered a partnership built on transparent communication and mutual respect, ensuring clarity and alignment in every stage. This collaborative approach facilitated the open exchange of ideas, proactively solving issues, and crafting innovative solutions that propelled the project forward.
Kadro’s Genuine Investment in Nite Ize’s Long-Term Success
For Kadro, true success meant effectively leveraging Adobe Commerce’s features to drive tangible, impactful results for Nite Ize.
Beyond implementation, Kadro held a genuine investment in Nite Ize’s long-term success, striving to unlock the full potential of the platform to enhance the site’s performance and user experience. Moving forward, the partnership remains poised for continued innovation and expansion, ensuring Nite Ize remains at the forefront of consumer product innovation.
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