Sirchie

B2B eCommerce for Law Enforcement Agencies, Security FIrms, and Emergency Service Providers

Solution     B2B eCommerce
Platform    Magento 1

Overview

For nearly 90 years Sirchie has been servicing the law enforcement communities that keep us safe. Having grown to support organizations in more than 120 countries, law enforcement and investigation professionals use Sirchie products daily to help execute their missions and command every scene they encounter. When selecting Magento Enterprise, Sirchie selected the leading digital commerce platform to enable the selling and marketing of its solutions including products, vehicles, and training to the visitors of the site.

Solution

In partnering with Kadro as a Magento Professional Certified provider, Sirchie has been able to utilize Magento’s flexible features and responsive support from Kadro’s team to solve a variety of needs for their business. Not only was Kadro’s design team able to refresh the category and home pages of the site, their team redesigned the navigation flow to make the site easier to use. Also, Kadro enabled the content management features of Magento to empower their marketing teams to make more frequent changes and add content to the site. To help automate some of the back-end processes, the Kadro team re-engineered the payment processing from Magento in order to integrate with SagePayments.

Finding the team and the platform to enable their continued eCommerce growth was initially a difficult case to solve but with Kadro’s US based team and the enterprise class features and continual enhancements to Magento’s platform Sirchie has cracked the code for long-term success.

  • Revamped home page and site navigation
  • Redesigned category pages
  • Modification of site design to allow content to be updated by marketing teams instead of technical resources
  • Re-architected payment processing to integrate with SagePayments

Kadro’s knowledge of Magento, B2B eCommerce and flexibility as a technology partner has enabled us to improve our service to the organizations we support world wide. We look forward to much innovation ahead with both a dynamic partner and platform.

Senior Director of Global Marketing and Commercial Strategy, Sirchie

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