by Chris Cowles | Apr 14, 2021 | All Posts Template, eCommerce Trends, Magento Thought Leadership
Answer: Loyalty! Regardless of the type of commerce you engage in, B2B or B2C or both, and whether you are online exclusively or omni-channel, something you can’t live without in 2021 are strategies and tactics aimed at maximizing customer retention and loyalty. There...
by Chris Cowles | Nov 25, 2020 | eCommerce Trends, Kadro Newsletter
News, insights and information from the rapidly changing world of eCommerce designed for the online B2B and B2C merchant! ...
by Chris Cowles | Oct 14, 2020 | eCommerce Trends, Magento Thought Leadership
The team at Kadro just received some exciting news from Clutch Analyst Jake Cox! He called to let us know that internationally-renowned B2B rating and review platform, Clutch, named Kadro one of North Carolina’s top e-commerce developers for 2020, praising our...
by Chris Cowles | Oct 5, 2020 | eCommerce Trends
The most important thing to note about the way the COVID-19 pandemic has reshaped retail is that the change is not for the short term. Shopping might return to something closer to what it was in February 2020, but it will never be the same. The staying power of the...
by Chris Cowles | Sep 18, 2020 | eCommerce Trends, Magento Thought Leadership
BOPIS – Spicy Filipino dish or eCommerce business strategy? YES! In a prior blog post entitled Your eCommerce store customers want this!, I pointed out the fact that in today’s world of online commerce customers expect both convenience and choice when it comes to...
by Chris Cowles | Aug 12, 2020 | eCommerce Trends, Magento Thought Leadership
There are many keys to being a successful online merchant. But in the end it’s really all about the customer experience, whether your customer is a business or an individual consumer. As a person who has overseen the creation and operation of a number of B2B...